PTCB Patient Safety and Quality Assurance Quiz

This is another major part which covers of 26.25% of the test, focusses on quality control procedures and safe dispensing methods. To protect patient health, crucial components include avoiding pharmaceutical errors, making sure that proper verification is done, and keeping accurate records.

1 / 10

Which of these is NOT a part of proper drug storage?

Humidity control

Temperature monitoring

Open shelving in sunlight

Expiry date checks

2 / 10

What should a technician do if a prescription looks altered?

Call the patient

Fill it anyway

Notify the pharmacist

Correct it themselves

3 / 10

What is a major safety risk of look-alike/sound-alike drugs?

Ineffective treatment

Inventory shortage

Increased counseling time

Dispensing the wrong medication

4 / 10

What’s one key goal of quality assurance?

Increase sales

Speed up workflow

Reduce medication errors

Control inventory

5 / 10

What must be included on a prescription label?

Patient's SSN

Diagnosis

Directions for use

Doctor’s license number

6 / 10

Why is counseling important during dispensing?

To confirm insurance

To save time

To improve patient compliance

To avoid refills

7 / 10

What agency is responsible for medication error reporting?

FDA

CDC

ISMP

DEA

8 / 10

Which error prevention strategy involves scanning barcodes?

Batch compounding

Drug utilization review

Medication reconciliation

Verification

9 / 10

Which of the following is considered a "near miss"?

A medication delivered incorrectly

A drug not picked up

An error caught before it reaches the patient

A label missing directions

10 / 10

What does "tall man lettering" help prevent?

Adverse reactions

Drug interactions

Drug name confusion

Expired medications

Your score is

The average score is 76%